Veterinary Technicians
Jessica - Head Registered Veterinary Technician, Practice Manager
Jessica graduated from Georgian College in 2009. Jessica has 3 cats named Lilly, Ducky, and Yoda, a 27 year old horse named Jimmy, a 4 year old Collie named Marshall, and a Jack Russell named Lucy. In her spare time she enjoys swimming, horseback riding, and spending time with her family.
Ivy - Veterinary Assistant
Ivy graduated from the Veterinary Technician program at Northern College Haileybury Campus. She has three cats named Nigel, Minou, and Gnocchi, her dog Indie, and a Ball Python named Bub. She completed a college co-op with us and officially joined our team in Spring 2020.
Brittany - Registered Veterinary Technician
Brittany is a Registered Veterinary Technician with six years of experience in both general practice and emergency care. She has always been drawn to the deep bond between people and their pets, and feels incredibly lucky to play a part in supporting that relationship every day.
Brittany is certified in Fear Free and Cat Friendly handling, and takes pride in creating a low-stress, respectful environment where both pets and their people feel safe and heard.
When not in the clinic, you can find her enjoying quiet time at home with her partner and their three animals: two cuddly cats, Eevee and Nora, and Ace – a very special German Shepherd who lives with cerebellar hypoplasia.
Melissa - Veterinary Assistant
Melissa, or M, graduated from Seneca College in 2014 and has recently found their way back to the field after a stint working as a visual artist. Although art remains a large part of their life, they dearly missed working as a Veterinary Technican and returning to clinic life feels like coming home; they are currently in the process of studying for their exam to acquire RVT status. There’s something deeply fulfilling about being part of a pet’s life—whether it’s a kitten’s first vaccine visit or helping an anxious senior patient feel safe and heard. M has two cats: Dahlia, a sweet, and social Sphynx, and Maya, a sassy, but loving Oriental Shorthair.
Julie - FIP Study Coordinator, Research Technician, Data Analyst
Julie joined the team in 2023, and currently has a little under 10yrs of Research Techinican experience, as well as performing veterinary technician roles working with dogs, cats, mice, and rats. She has and is still playing a huge role in advancing the development of science towards veterinary medicine, by co-coordinate, conducting, and collect data for several research studies in both the Pharmacodynamics and Pharmackinetics fields of Animal Research. She has worked primarly with models of diabetes, anxiety, and obesity in cats and dogs, and has made a mark in the Neuroscience Field with the work she did when studying models of Parkinson Disease, and Epilepsy in mice and rats; she has received recognition in a Research Poster on the behavioral, and biomarkers of neuroinflammation and gliosis in epiletic mice!
Since joining our team, she has been utilizing/growing her skills while bringing our FIP Study to the 'next level'! She has been proudly running the study full-time over the past few years, and has become the "go to person" for families and clinics from all over Ontario, Canada that are seeking treatment for Feline Infectious Peritonitis (FIP). She loves sharing the knowledge she has gained by working closely with 630 FIP cases (and counting), and is determined to start working towards publishing her findings in the near future! When she is not working away, she is usually at the spa relaxing, and or hanging out with her family and friends. She is also a proud cat momma to her "generic brown tabby cat", Jebediah!
Animal Care Attendants
Cheyenne - Animal Care Attendant
Cheyenne joined our team in 2024 as an Animal Care Attendant. She currently assists in keeping the clinic running smoothly, ensuring the clinic is stocked and clean. She lives with her sassy cat Raina and one-eyed charming gentleman of a boston terrier, Dave.
Gracie - Animal Care Attendant
Gracie joined our team this year as an Animal Care Attendant. She currently assists in keeping the clinic running smoothly, ensuring the clinic is stocked and clean.
Customer Service Representatives
Pat - Customer Service Representative
Pat joined our team in January 2015, as a part time receptionist. She has many cats that she looks after, both her own and strays that live nearby. She has lived in town her entire life, and knows many people from working at a pet store until she joined us at the clinic! She is one of the first people you will meet when coming through the door and always has a smile for everyone.
Christine - Customer Service Representative
Christine is a pet-loving Grandma who joined out team in January 2022. Christine is new to Fergus and is loving her new town. Christine keeps all of the staff members well fed, bringing in treats and leftovers for the team to enjoy. She also hosts crafting days for staff to spend time together.
Kelsey- Customer Service Representative
Kelsey is the newest Customer Service Representative to join us. She has worked in other clinics previously and brings a great deal of experience with her.
Madison- Customer Service Representative
Madison joined us summer of 2025. She worked full time and has now taken a part time position while attending College to become a Veterinary Technician.
Peach - Clinic Cat
Georgia Peach joined our team in 2016 after being found as a stray by our CSR, Pat. Since then she has settled in well as our clinic cat, providing a warm, cheerful presence and friendly face to all who visit! She has gotten used to having many dogs come and go, and is often saunters out to greet clients when she hears the door opening. You will often find her helping out at our reception desk, or napping peacefully in one of our exam rooms.